Frequently asked questions

We’re a small studio that builds AI, automation and software into real business operations. We spend time inside how you work, find the few places where AI is genuinely worth it, build those things properly, and leave your team able to run them without us.

Three steps. First we find: we sit inside your operations and map them honestly, because most of what’s technically possible isn’t worth doing, and we tell you plainly where it is. Then we build the few things that pay, wired into the systems your people already use, with no new platform to adopt and no team to hire. Then we hand over: we train your people and document everything, so when we leave you keep a working tool and the understanding to maintain it.

No. Everything we build runs inside the tools your team already works in, and we document and train your people so it keeps running after we’re gone. The goal is to leave you self-sufficient.

Mostly AI agents that answer customers on WhatsApp and email from your own rules, AI process automation and AI document review, plus the internal tools around them. Websites and web apps too, when they are part of the job. Recent work includes a WhatsApp AI agent for vehicle certification (Fixlab), a self-scoring mortgage pre-qualification tool (Urban Capital), a prospecting engine for retail (Odysi Reach), a financial-literacy product inside GCash (Overview Effect), and a rebuilt hardwood catalog with a custom pricing tool (Saint Charles Hardwoods).

Yes. The assistant answers your customers on WhatsApp from your real knowledge base, starts the paperwork in your platform, and hands a case to a person when it needs judgment. We built one for Fixlab, where it has been live with their customers since June 2026, after clearing a 50-scenario acceptance test with zero critical failures. See how the WhatsApp customer service assistant works.

Faster than most people expect. We use modern AI-assisted build tools deliberately, one recent outbound engine went from nothing to discovering 600+ companies and sending 135 personalized emails in under two weeks. We move quickly because we build only the few things that matter.

We scope each engagement to the work in front of us rather than selling a fixed package, so pricing depends on what’s genuinely worth building. The first conversation costs nothing and is specific: we’ll tell you plainly whether there’s a project worth doing and roughly what it would take.

No, and we’ll say so. A great deal of what’s possible with AI isn’t worth doing. Part of our job is telling you where it isn’t, so you spend effort only where it pays. We’re deliberately anti-hype.

Odysi Studio Inc. is a US corporation registered in the State of Wyoming. It was co-founded by Thomas Trincado and Mike Tucci, and James Tucci works with us part-time on operations and logistics. Our base is in Madrid and we work remotely with companies across Spain and abroad; full corporate details are on our legal notice.

WhatsApp assistants are our lead offer, not the only thing we build. We also design and build websites, web applications, internal tools and automation, and we do generative engine optimization (GEO). Past work includes a mortgage qualification tool built to a lender’s criteria, a rebuilt website with a pricing tool at its center, and a prospecting tool that finds and scores retail stockists. See what we’ve shipped.

No. It is built on your criteria and documents, which are yours. What we reuse across projects is the underlying platform (the messaging layer, handover to a person, transcripts), which is why a second project costs less than the first.

Your criteria, rules and documents are yours, and we write the documentation for your assistant, which you own fully, so your team can update the answers and the rules without us. We choose the components with you and document where each one processes and stores data. What we reuse across projects is the underlying platform: the messaging layer, handover to a person and transcripts.

It depends on the software. The first thing we ask is which one you use and what it allows. If it can be connected, the assistant leaves the case there; if not, it reaches you by email or the channel you already use, with the details and documents in order.

The easiest first step is a short call or a message, whichever suits you. We’ll ask a few quick questions, then point you to the right next step. We won’t pitch you.